Incident management
Restore normal service as quickly as possible and learn from major incidents.
- Use when
- Live services.
- Avoid when
- —
- Source
- ITIL 4
- Level
- A · standard
For agents · MCP
explain_node({ "id": "p.incident_mgmt" })Restore normal service as quickly as possible and learn from major incidents.
explain_node({ "id": "p.incident_mgmt" })