Change enablement (live service)
Assess, approve and schedule each change to a live service by its type (standard, normal, emergency), with its risk, window and backout, so every production change is authorised and traceable.
- Use when
- A live service or a regulated system: changes reach users and consuming systems in production.
- Avoid when
- Unregulated work before its first go-live: project change control is enough.
- Source
- ITIL 4 change enablement
- Level
- A · standard
For agents · MCP
explain_node({ "id": "p.change_enablement" })