G9 · Handover
Is the solution stable enough for operations to own it?
- Source
- Stage-Gate®; PRINCE2® stage boundaries; ISO 21502 governance
- Level
- B · established practice
Evidence
Checks
- Incident rate back to the agreed baseline
- Support team accepts ownership
- Adoption at the agreed level (active users; work is done in the new system or process, not around it), measured against the success metrics
- Warranty start and defect handling recorded
How the gate runs
- Predictive
- Phase gate: held once, at the end of the stage.
- Agile (iterative)
- Rolling gate: held per release; item readiness via Definition of Ready, completion via Definition of Done.
- Flow (Kanban)
- Policy gate: explicit exit policies on the board columns, applied to every item.
- Hybrid
- Phase gate per phase, with iterations or flow inside the phase.
For agents · MCP
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